Letters to KEOs

Measures to Promote Sustainable Conditions in the Property Market

30 Sep 2022

As you may be aware, HDB, MND and MAS announced on 29 Sep 2022 a package of measures to promote sustainable conditions in the property market by ensuring prudent borrowing and moderating demand. 

Measures to Cool the Property Market

16 Dec 2021

On 15 Dec 2021, the Government announced a package of measures to cool the private residential and HDB resale markets, to promote continued housing affordability and encourage greater financial prudence. For measure specific to public housing, the Government will tighten the Loan-to-Value (LTV) limit for housing loans granted by HDB from 90% to 85%.

Fulfilling the Minimum Occupation Period to Acquire Private Residential Property

21 Jul 2021

HDB flats are meant for owner-occupation. Flat owners, spouses and essential occupiers have to fulfil a 5-year minimum occupation period (MOP) before they can acquire a private residential property. However, some flat owners have attempted to circumvent the policy by buying a private residential property to hold in trust for another person during the MOP.

Launch of HDB Flat Portal

13 Jan 2021

Today, Minister for National Development, Mr Desmond Lee, announced the launch of the HDB Flat Portal.  This was the culmination of a series of engagement sessions where we sought feedback from many industry players and stakeholders on how we could make it more convenient for home buyers to gather information on their housing options and buy a flat through a single platform. 

Safe Management Measures at HDB Hub

29 Sep 2020

Presently all our counters at the HDB Hub are open to customers with prior appointments only. Walk-in customers with no appointments are not allowed entry into the HDB Hub. Salespersons are also not allowed to accompany their clients for their resale appointments. Only the flat sellers and buyers need to attend the completion appointment, to sign the necessary documents. These measures are put in place to ensure the safety of our customers and staff.

Enhanced CPF Housing Grant and Higher Income Ceiling

11 Sep 2019

Yesterday, MND and HDB announced various measures to make public housing more affordable and accessible for Singaporeans.  The measures will help more Singaporeans from lower to upper-middle income households buy their first homes and start a family.

Update to CPF Usage and HDB Housing Loan Rules

09 May 2019

Today, MND and MOM announced the updated rules on CPF usage and HDB housing loan to give buyers more flexibility when buying a home for life, while safeguarding their retirement adequacy.  Under the updated rules, the total amount of CPF that can be used for a property purchase will depend on the extent the remaining lease of the property can cover the youngest buyer to the age of 95.

 

Resale Matters - Notes to Salespersons

18 Sep 2018

We have prepared some Frequently Asked Questions (FAQs) to facilitate salespersons in guiding their clients on the HDB resale process. The FAQs are in the Annex below.

We would also like to share with salespersons some recent developments in the processing of resale applications.

Names of Buyers and Sellers in Option to Purchase

01 Jun 2018

Sellers and buyers of resale flats must use the HDB prescribed Option to Purchase (OTP) as the form of contract in resale transactions.  In completing the OTP form, it is essential that all the information provided is accurate.  Of particular importance are the names of the sellers and buyers.  

Submission of Resale Application and Pointers on HDB Resale Portal

23 Mar 2018

The HDB Resale Portal was launched on 1 Jan 2018, and all resale applications are processed via the portal. For resale transactions where the sellers have granted the Option to Purchase on or before 31 Dec 2017, the resale applications must be submitted by 31 Mar 2018. We will not accept any of such resale applications after this date.　

Closer Families, Stronger Ties: Enhanced Proximity Housing Grant to Help More Families Live Closer Together

20 Feb 2018

Minister for Finance, Mr Heng Swee Keat announced during the Budget Statement in Parliament yesterday that the Government will enhance the Proximity Housing Grant (PHG) to encourage married couples, singles, and their parents to live closer together, in the same flat or nearby, for stronger family support.

Changes to HDB Policies for the Renting out of HDB Flats and Living Quarters

01 Feb 2018

HDB has announced changes to our policies for the renting out of HDB flats and living quarters of commercial properties, which will take effect from 1 May 2018.

Implementation of HDB Resale Portal and Streamlined Resale Transaction Process

01 Jan 2018

With effect from 1 January 2018, HDB implemented the streamlined resale transaction process with the new HDB Resale Portal. The HDB Resale Portal is available via the HDB InfoWEB. Flat buyers and sellers have to login using their SingPass to access the portal.

Implementation of HDB Resale Portal and Streamlined Resale Transaction Process

01 Jan 2018

With effect from 1 January 2018, HDB implemented the streamlined resale transaction process with the new HDB Resale Portal. The HDB Resale Portal is available via the HDB InfoWEB. Flat buyers and sellers have to login using their SingPass to access the portal.

Implementation of HDB Resale Portal and Streamlined Resale Transaction Process

01 Jan 2018

With effect from 1 January 2018, HDB implemented the streamlined resale transaction process with the new HDB Resale Portal. The HDB Resale Portal is available via the HDB InfoWEB. Flat buyers and sellers have to login using their SingPass to access the portal.

Implementation of CorpPass

31 Oct 2017

The Estate Agent Toolkit is CorpPass-enabled and the use of SingPass will be discontinued from 31 December 2017.

Easier and Faster Resale Transactions with New HDB Resale Portal

19 Oct 2017

HDB today announced the introduction of a new HDB Resale Portal that will guide flat buyers and sellers through their resale transaction, making the process of buying and selling an HDB resale flat easier and faster.

Continuing Professional Development Course For Salespersons

12 Jun 2017

We have opened registration for 3 more CPD courses in the third quarter of 2017. They are all core courses under C2, Level 1.

Use of SingPass for Withdrawal of CPF Monies and Declaration of Health Status for Home Protection Scheme

17 Apr 2017

We are pleased to introduce our new e-Service, which replaces manual forms for flat buyers to withdraw their CPF monies, and declare their health status for coverage under the Home Protection Scheme .

Continuing Professional Development Course For Salespersons

04 Apr 2017

Thank you for the overwhelming response from salespersons to our CPD course on HDB Financing, Subletting, and Resale Matters held on Wednesday, 22 March 2017.

Continuing Professional Development Course For Salespersons

14 Mar 2017

Want to understand more about the enhanced CPF Housing Grant announced recently? What about the latest on subletting of HDB flats or updates on HDB financing policies?

Enhanced CPF Housing Grant for Purchase of Resale HDB Flats

20 Feb 2017

As announced in the Budget Statement in Parliament on 20 February 2017, the Government will increase the CPF Housing Grant for first-timer families buying resale HDB flats.

2017 CPD Cycle

25 Nov 2016

We have scheduled 3 CPD courses in the first quarter of 2017. They are all core courses under C2, Level 1.

Temporary Relocation of HDB Resale Office from 8 August 2016

03 Aug 2016

HDB will be renovating the frontline areas at the 2^nd storey of the HDB Hub Atrium.  This is to enhance the service experience of customers who visit our office for services and transactions.

Continuing Professional Development Course For Salespersons

11 Jul 2016

We have scheduled 3 CPD courses in July, August, and September 2016. They are core courses under C2, Level 1.

Income documents to Support Application for CPF Housing Grant

05 Jul 2016

We are pleased to share with you the enhancements that we have made to help first-timers apply for a CPF Housing Grant for their resale flat purchase.

Continuing Professional Development Course For Salespersons

10 Mar 2016

We have scheduled 3 CPD courses in April, May and June 2016.  They are all core courses under C2, Level 1. 
           

Continuing Professional Development Courses for Salesperson

02 Dec 2015

We have scheduled 3 CPD courses in January, February and March 2016. Our CPD courses are core courses under C2, Level 1.

2016 CPD Cycle

25 Sep 2015

In view of strong support from salespersons, we have full sign-ups for our CPD courses in 2015. We are starting the 2016 CPD cycle early to give salespersons a head start in chalking up their CPD hours for 2016 and an opportunity to learn more about the recent policy announcements. 

Affordable homes, closer families, stronger ties

24 Aug 2015

Today, MND and HDB introduced three new measures to help more extended families live closer together for mutual care and support, and to make public housing more affordable for more Singaporeans, from lower- to upper-income households. The three new measures are summarised below.

New Continuing Professional Development Course For Salespersons

14 Aug 2015

Good news for salespersons who are looking to meet their core CPD credit hours quota for this year.

Instructional Videos On Buying And Selling Of HDB Flat

13 Aug 2015

Check out the instructional videos on buying and selling of HDB flat in our HDB YouTube channel!

Temporary Relocation of HDB Hub Frontline Services from 27 July 2015

06 Aug 2015

To ensure that customers who visit the HDB Hub at Lorong 6 Toa Payoh for services and transactions will continue to have a pleasant experience, HDB will be renovating the frontline areas at the first storey of the HDB Hub Atrium.

Enhancing The Customers' Service Experience

05 Jun 2015

We are pleased to share with you the improvements that we have made to the HDB resale procedure. This will make the experience of buying a resale flat even more pleasant.

Continuing Professional Development Course For Salespersons

27 May 2015

We have scheduled 3 CPD courses in June, July and August 2015. Our CPD courses are core courses under C2, Level 1.

Helping HDB Flat Owners In Financial Difficulty

20 May 2015

Salespersons play a crucial role in guiding HDB flat sellers and buyers to make prudent decisions. In their dealings with the flat owners, salespersons may encounter those who wish to sell their flats because of financial difficulties. For these flat owners, selling their flats ought to be their last resort as they have other options available. 

Revised Eligibility Condition for Subtenants to rent an HDB Flat or room(s)

30 Apr 2015

We wish to inform you on the implementation of a revised eligibility condition for subtenants to rent an HDB flat or room(s).

Resale Price Index Revision And 2015 Continuing Professional Development Courses

14 Dec 2014

Merry Christmas and Happy New Year 2015!

Temporary Extension of Stay by Flat Sellers

21 Jul 2014

As announced today, to help ease HDB flat sellers’ transition to their next home, flat sellers will now be able to arrange with their flat buyers, to extend their stay temporarily in the flat, for a period of up to three months after legal completion.

Continuing Professional Development (CPD) Courses

17 Apr 2014

For this quarter, we will discuss the resale procedures in greater depth at our CPD courses. This will provide salespersons with a good understanding of the various aspects of the procedures hence facilitating them in providing their service to the resale flat buyers and sellers.

Revised HDB Resale Procedure

10 Mar 2014

Mr Khaw Boon Wan, Minister for National Development has announced today in Parliament changes in some processes in the sale and purchase of HDB resale flats. HDB has also issued a press release to provide the details.

Non-Citizen Subletting Quota

17 Jan 2014

Starting from 16 Jan 2014, HDB will introduce a quota on the subletting of whole HDB flats to non-citizen (NC) subtenants. This is to prevent the formation of foreigner enclaves in HDB estates, and maintain the Singaporean character of our HDB heartlands.

Online Submission of Resale Checklist for Sellers/Buyers

28 Nov 2013

With effect from 1 December 2013, HDB will only accept Resale Checklists submitted via the Resale Checklist for Sellers/Buyers e-Service. Salespersons who have completed the hardcopy checklist can submit them to the HDB until 30 November 2013.

Online Submission of Resale Checklist for Sellers/Buyers

24 Oct 2013

We would appreciate it if you could disseminate the following information on implementation of ‘Electronic Resale Checklist’ to your salespersons.

Measures to Further Stabilise the HDB Resale Market

29 Aug 2013

As announced on 27 Aug 2013, two measures have been introduced to further stabilize the HDB resale market.

Purchase of HDB flats with balance lease of less than 60 years

28 Jun 2013

We refer to the above matter

New initiatives to assist buyers in making an informed decision

17 May 2013

This is to update KEOs on HDB’s new initiatives that aims to guide buyers in their decision making process.

Messages from HDB

13 May 2013

Meeting More Housing Needs in 2013

Mobile@HDB for Valuation Request

06 May 2013

As part of our continuous efforts to enhance our service delivery, we are introducing a new mobile service initiative.

Enhanced e-Service: Enquiry on Buyers' Eligibility under the Ethnic Integration Policy (EIP) and Singapore Permanent Resident (SPR) Quota

01 May 2013

As part of our continuous efforts to enhance our service delivery, we have re-designed the " Enquiry on Buyers' Eligibility under the EIP and SPR Quota" e-Service. 

Additional Measures to Ensure a Stable and SPM

14 Jan 2013

The Government has announced on 11 January 2013 a comprehensive set of measures that aims to cool the private and public housing markets. These measures are calibrated to be tighter on property ownership for investment, as well as on foreign buyers. To discourage over-borrowing, financing conditions for housing have also been tightened. In addition, structural measures have been implemented to strengthen the policy intent of public housing and executive condominiums. 

HDB Standard Option To Purchase (Otp) - Available On HDB InfoWEB

25 Jul 2012

We refer to our emails of 2 May and 29 June 2012 on the implementation of the downloadable HDB standard Option to Purchase (OTP) in the HDB InfoWEB.

HDB Standard Option To Purchase (Otp) - Available On HDB InfoWEB

29 Jun 2012

We refer to our email of 2 May 2012 on the availability of the HDB standard Option to Purchase (OTP) form in the HDB InfoWEB for download.

HDB Standard Option To Purchase (Otp) - Available On HDB InfoWEB

26 Apr 2012

We are pleased to inform you that the HDB standard Option to Purchase (OTP), the only form of contract in HDB resale transactions, will now be made available in the HDB InfoWEB for download.

Helping HDB Flat Owners Plan Ahead Before They Sell Their Flats

11 Sep 2011

An HDB flat is home to most owners and their families. Before committing to sell their flats, it is important that flat owners consider carefully and secure their next home. As you may know, some flat owners have resorted to selling their flats to pay off debts, without considering where their families will stay next. While this may give temporary relief to the debt problem, it may lead to more problems, like having to look for alternative accommodation and moving from place to place. These not only add stress to their lives but may also strain family relationships or affect the studies of their children.