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Residential
Your flat application will be processed based on the HDB Flat Eligibility (HFE) letter you submitted. Other HFE letters, whether issued earlier or later, will not be considered.
If you have been shortlisted and are waiting to book a flat, you may continue with the flat application even if the HFE letter has since expired. You may also check the details of this expired HFE letter.
You will be invited to book a flat based on your balloted queue position. We will notify you of your flat booking appointment about 2 weeks before the appointment date. You may then log in to the HDB Flat Portal to view the invitation package. The package will contain the flat list and the documents to bring along for the appointment.
You must personally attend the flat booking appointment. If you are unable to do so, you must complete the authorisation form (PDF, 178KB) and have your authorised representative submit it to us during your booking appointment.
You must pay an option fee when you book a flat. The amount payable is based on the flat type booked.
The option fee will form part of your downpayment.
An overview of the documents required at flat booking.
Submit the following documents of all persons listed in your flat application via MyDoc@HDB prior to your appointment.
Applicants
Occupiers
^ Either physical or digital copy of the Identity Card, birth certificate or death certificate.
If there are any changes to your household particulars or financial circumstances, please contact us via MyRequest@HDB. If the changes render you ineligible to continue with the flat purchase, your flat application and the HFE letter that was used for the flat application will be cancelled. The usual financial forfeitures and consequences upon the cancellation of the flat application will apply, depending on the stage of the application.
The OCS is a flexible, opt-in scheme to give you the added convenience of having your home closer to move-in condition when you collect your keys.
OCS is offered to buyers of new flats offered in a Build-To-Order exercise for added convenience. You may opt in for OCS items during the flat booking appointment. The cost of the optional components will be added to the flat price.
Do note that if you do not opt for the OCS items during the flat booking appointment, you will not be able to do so later. This is because the building contractor of the project would have already ordered the required quantities and may have even completed the installations of the OCS items for the other flats.
You may choose to have the following items installed in your booked flat[1]:
[1] Specifications are subject to change. [2] Not applicable to 'White flats'. [3] Not applicable for short lease 2-room Flexi flat.
These flats are designed for seniors and will be fitted with grab bars. In addition to sanitary fittings and floor finishes, you can also opt in for senior-friendly fittings, which is offered as one package.
[4] Buyers who are wheelchair-bound may choose to have a lower kitchen counter-top. [5] Buyers who opt for the package must also choose floor finishes as the flooring has to be laid before the installation of built-in kitchen cabinets and wardrobes.
Young couples may apply for a flat first and defer the income assessment for the Enhanced CPF Housing Grant (EHG) and HDB housing loan.
Couples who fulfil the eligibility conditions within 12 months before the HFE letter application may have their income assessed nearer to their key collection appointment for the EHG and HDB housing loan.
Those who fulfil the eligibility conditions will be informed during their flat booking. They do not have to opt for it when they apply for the HFE letter.
1 party* of a couple must:
*For flat applications submitted before the July 2025 sales exercises, both parties of a couple must be full-time students or NSF and/ or have completed full-time studies or NS within 12 months before the HFE letter application.
You must provide the following documents for verification when booking a flat:
The income assessment for EHG and HDB housing loan is carried out as follows:
You must pay the downpayment when you sign the Agreement for Lease:
You can pay the downpayment in 2 instalments under the Staggered Downpayment Scheme:
If you have requested for an In-Principle Approval (IPA) when you applied for an HDB Flat Eligibility (HFE) letter, you can request an LO for the confirmed loan amount from your chosen financial institutions (FIs) through the HDB Flat Portal.
You can log in to the LO Request eService and convert your IPA into an LO, if you have not obtained any LO from a FI. You must obtain an LO after you book a flat, before you sign the Agreement for Lease.
The FI(s) will inform you of the outcome of your LO application(s) directly. While you may apply for a LO from more than one FI, please accept a LO only from one FI.
Obtain details on the downpayment, stamp and legal fees, and how downpayment may be staggered or deferred.
Read about the payment required for collection of keys to a new flat, as well as information on the Contra Payment Facility and Temporary Loan Scheme.
Learn about the conditions that flat buyers have to follow after moving into their flat.