Parking@HDB

A new smart parking system where motorists can Simply Park and Go!

Parking@HDB is currently being piloted at Punggol Northshore Residences. With your valuable feedback, HDB will further refine and improve the system, before implementing it to other car parks islandwide.

Features and Benefits

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Our Smart Parking journey started when we saw that 9 in 10 of motorists' feedback were about being stuck because of car park gantry barriers. So we asked ourselves - what if the car parks of the future had no barriers and we can auto-detect parking sessions?

Hence, we started Parking@HDB to offer hassle-free features, such as barrier-free car park entry and exit, auto-start/stop of parking session and payment with credit or debit cards via the Parking@HDB app. So no more jams because of the gantry barrier, no more fumbling with CashCards, and no need to manually start/stop a parking session. Simply Park and Go!

 

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  Both residents and visitors enjoy a smoother, barrier-free parking experience

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  Smart technology instantly registers each entering vehicle without the need for barriers .

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  Light indicators above each parking lot indicate the parking lot status.

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  Green lights indicate that the lot is available for both season and short-term parking.

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  Parking payments can be made automatically and effortlessly through the Parking@HDB app.

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  Unobtrusive cameras capture vehicles that park illegally along the service road

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Download the Parking@HDB App on the App Store or Google Play Store

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Have Queries?

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Click here for our Frequently Asked Questions.

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Simply Park and Go

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Watch this video to find out how Parking@HDB can provide a more seamless and convenient experience for motorists.

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Send Us Your Feedback!

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Currently using Parking@HDB? You can help us improve the system by sending us your feedback and suggestions to DigitalParking@hdb.gov.sg.

 

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Press Release

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Completion of First Smart-Enabled HDB Homes in Punggol Northshore

Smart HDB living enhanced with implementation of smart parking trial

Smart HDB living comes to fruition, with the completion of Northshore Residences I and II – the first two smart-enabled housing precincts in Punggol Northshore. In line with Singapore’s vision of a Smart Nation, Punggol Northshore is the first public housing district to testbed smart technologies right from the design stage, to enhance the planning, design and maintenance of HDB estates to bring about a more liveable, efficient, sustainable and safe living environment.

2 HDB’s Chief Executive Officer, Dr Cheong Koon Hean said, “The completion of the first smart precincts in Punggol Northshore is a major milestone in HDB’s smart journey which started in 2014. The delivery of these smart homes also caps off year 2020, where HDB marks 60 years of transforming Singapore’s public housing landscape, with significant shifts towards well-designed, smart, sustainable and community-centric towns in the last 10 years. As HDB enters its seventh decade, it will continue to tap on smart solutions and adopt bold ideas to create the best possible homes for Singaporeans.” 

Northshore Residences I and II - the first two smart-enabled housing precincts in Punggol Northshore, Singapore's first smart and sustainable district

3 As of 14 December 2020, about 85% (or 1,192 of 1,402) of home owners from Northshore Residences I and II have collected their keys. These flats are equipped with smart distribution boards and smart sockets to help residents monitor their energy consumption. They also support the adoption of smart home solutions and applications developed by commercial companies more easily within their home. The smart distribution board replaces the conventional distribution board in HDB flats, enabling residents to monitor electricity usage across household appliances. In addition, smart sockets are provided in every bedroom, living room and kitchen within the flat. Similarly, residents can track the energy usage of a home appliance such as a television set when it is plugged into the smart socket. In turn, residents will be able to effectively moderate the use of their home appliances, enabling them to save electricity and reduce their utility bills.

 

Smart Living at Punggol Northshore

4 Beyond the flat, HDB has implemented smart initiatives in Punggol Northshore to make daily living more convenient and comfortable for residents. For example, in the planning and design of the district, HDB carried out environmental modelling to simulate the interaction of environmental factors such as wind flow, the amount of sunlight falling on a surface and shadow casting. As a result, more greenery has been planted in potential hotspots to lower the ambient temperature, while outdoor amenities such as playgrounds are sited in well-shaded locations, creating a more pleasant living environment.

Environmental modelling helps to inform the design of open spaces, placement of amenities like playgrounds, as well as optimise the building layouts and orientation to capture wind flow and promote natural ventilation

5 Residents can also look forward to more reliable estate services, with sensors to monitor and issue alerts when maintenance of common amenities such as lights, or lifts is required. These facilities or fittings can then be checked, and any issue identified can be resolved promptly, with minimal disruption to services. In addition, estate management will be more efficient, with the introduction of new technologies, such as smart lighting at common areas that adjust lighting levels based on human traffic patterns, thus reducing energy consumption. More details on the smart features in Punggol Northshore are appended in the Annex.

6 Residents can find out more about these smart features in a fun and interactive way with the upcoming Punggol Northshore Virtual Guide on the HDB InfoWEB (go.gov.sg/punggolnorthshore). Through educational videos, games and AR features, they can explore and discover the various smart and sustainable initiatives that have been incorporated to create a green and conducive living environment.

 

More Convenient & Seamless Parking Experience

7 Come January 2021, residents living in Northshore Residences I and II, and their visitors will be the first to use a new generation parking system, which offers a seamless and more convenient parking experience. The Smart Parking system, Parking@HDB is the latest addition to the suite of smart features in the district.

8 Parking@HDB includes various features aimed at improving the parking experience for residents and motorists:

(i) Seamless entry and exit for motorists

Motorists can seamlessly enter and exit the car park. Gantry barriers will no longer be put up at the car park entrance and exit, as vehicle plates are registered via cameras.

Barrier-free car park entrance and exit at the smart HDB car park in Northshore Residences

(ii) More payment options for short-term parking charges

Motorists parking short term are encouraged to download the Parking@HDB app at Apple App Store or Google Play Store, so that they have the additional option of paying their parking charges via credit or debit card through the app. The smart parking system detects their vehicle when it enters the car park and automatically activates the parking session through the app. Parking charges will be automatically deducted when they exit the car park, without the need for motorists to manually activate the app. With this, motorists need not insert their cash cards into the In-vehicle Unit (IU), nor worry about insufficient funds.

For motorists who do not have the Parking@HDB app, the parking charges will continue to be deducted from their cash card in their IU.

(iii) Efficient parking experience

To provide greater convenience to motorists when searching for available lots, colour-coded LED overhead guidance indicators have been installed above every parking lot to signal lot availability. Green means lots are available for short term parking, while amber means lots are reserved for season parking. The light indicator will be switched off for occupied lots. 

Lot availability is signaled by the overhead light indicators, enabling motorists to locate available lots quickly

(iv) In-app alerts for motorists

Motorists who park short term will receive in-app notifications in real-time at the start and end of their parking sessions, as well as on their incurred charges.

   

Motorists will be informed at the start and end of their parking session, and parking charges  

  Smart cameras are installed in the car park to detect motorists who park illegally. Motorists who park in an unauthorised a lot will receive an automated alert informing them to shift their vehicles, if they have downloaded the app. Those who do not remove their vehicle will face a fine. Motorists without the app will not receive such a notification. Instead, the system will alert HDB to administer the enforcement backend. This will allow for automated enforcement around the clock to ensure more orderly parking that benefit both motorists and residents.

 

Smart Parking Trial at Punggol Northshore

9 HDB will conduct a trial of the Smart Parking system at Punggol Northshore from 4 January 2021. For a start, the trial will be carried out at one car park, PL80 comprising 1,000 parking lots, which serve the flat owners of Northshore Residences I and II. The first four features to be trialled will include the (i) seamless entry and exit to the carpark; (ii) in-app notifications on the start and end of parking sessions, and parking charges incurred; (iii) payment of parking fees via credit or debit card registered in the Parking@HDB app; and (iv) overhead light indicators which signal lot availability. Other features will be introduced progressively.

10 Motorists who download and use the Parking@HDB app will enjoy free parking for their first three parking sessions at PL80. HDB will extend the trial to other car parks in the Northshore district, in tandem with the completion of the BTO developments. We invite residents and motorists to share with us their feedback to help us in refining the system. Based on the feedback and results of the trial, HDB will explore the feasibility of implementing the Smart Parking system beyond Punggol Northshore.  

 

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Issued by : Housing & Development Board
Date   :  30 December 2020

 

ANNEX

In September 2014, HDB announced the “Smart HDB Town Framework”, which mapped out how HDB intends to harness Information and Communication Technology (ICT) to introduce the “Smart” element in public housing to achieve a more liveable, efficient, sustainable, and safe living environment. The framework covers 5 key domains: Smart Planning; Smart Environment; Smart Estate; Smart Living; Smart Community.

2 Punggol Northshore, one of 7 waterfront housing districts in Punggol town, will be the first district to incorporate smart features across the whole district. Envisioned to be “A Smart and Sustainable District”, it is Punggol’s first district to test-bed smart technologies in public housing right from the design stage, to enhance the planning, design and maintenance of HDB estates.

3 The smart technologies implemented in Punggol Northshore under these five domains are:

i. Smart Planning

• The use of computer simulation and data analytics will enable HDB to improve the way it plans and designs its towns, precincts and buildings, and also derive optimal and cost-effective solutions to achieve sustainability goals. Real time data is integrated into simulation models to derive the optimal and most cost effective solutions for urban design technologies in HDB towns.
• For example, environmental modelling of microclimatic conditions facilitates the urban planning and design process to create a green and comfortable living environment. Studies on wind flow, temperature, the amount of sunlight falling on a surface, and shadow casting were carried out at Punggol Northshore District to aid decision-making during the planning and design process. Through environmental modelling, we could identify potential hotspots where greenery could be introduced to bring down ambient temperature, well-shaded locations to place outdoor amenities such as playgrounds and fitness corners, and optimal locations for future installation of solar panels.
• The Integrated Environmental Modeler (IEM) builds on the design technology that HDB has been developing through the years. Before this, Treelodge@Punggol was the first HDB project to be planned using simulation tools that optimise environmental factors. The IEM was previously trialed on a small scale in Punggol, and later used in enhancing the planning of Bidadari.

Environmental modelling aided decision-making during the planning and design of Punggol Northshore District

ii. Smart Environment

• Smart initiatives have been deployed in Punggol to improve estate maintenance. For example, through the implementation of a network of sensors, a ‘Smart Environment’ can be created. The sensors will capture real- time information on factors such as resource utilisation (energy & water), waste generation and the environment, providing insights that can help improve estate services by integrating, managing, and analysing data from various sources.

Sensors have been deployed in Punggol to improve estate maintenance

iii. Smart Estate

• To improve estate services, HDB will leverage Smart technologies to collect and analyse data which help to optimise maintenance cycles and pre-empt potential problems.
• A central data repository for the collection, integration, management, processing and analysis of data collected from a network of estate sensors in key functions e.g. lighting, water pumps, lifts, solar panels is being developed. This will enable HDB to monitor the health of estate services in real-time, allowing for quick detection of issues, optimised maintenance cycles, proactive upgrading and replacement of systems, and identifying opportunities where resources could be saved. This could, in turn, help to minimise disruption of services and reduce inconvenience for residents.

 

The Smart Hub, akin to a 'brain' of estate operations, enables HDB to monitor estate services in real-time

• Smart Lighting in common areas will be sensor-controlled and equipped with predictive data analytics tools to understand human traffic patterns. Lighting in common areas with little or no human traffic detected could be reduced to 30%, potentially saving as much as 60% on energy usage.
• Smart Irrigation uses moisture sensors and considers the various factors that may affect the amount of water retained in the soil (e.g. rainfall, exposure to sunlight) to optimise plant watering schedules and usage. This is a water-efficient and less labour-intensive approach to maintain greenery and landscapes.
• Smart Parking uses automation and real-time technological capabilities to provide for seamless entry and exit of the vehicles, dynamic allocation of available lots, and in-app alerts for the ease of payments, or reminders that the user has parked in an unauthorised lot.

iv. Smart Living

• Smart-Enabled Homes will be equipped with additional infrastructure such as additional power and data points at strategic locations, as well as smart sockets and a smart distribution board in Northshore Residences. The smart distribution board replaces the conventional distribution board in HDB flats, enabling residents to monitor electricity usage across household appliances. Similarly, smart sockets are provided in every bedroom, living room and kitchen within the flat for residents to track the energy usage of home appliances when they are plugged into the smart socket. With the appropriate ICT infrastructure in place, residents will be able to enjoy more convenience and energy savings when they adopt compatible smart home solutions and applications developed by commercial companies.

Smart-enabled flats are equipped with the necessary infrastructure to support residents' adoption of smart devices and applications

v. Smart Community

• HDB also leverages data analytics and ICT to better understand and engage residents based on their demographics, social trends and lifestyle preferences. This can enhance our community-building efforts and empower communities to co-create their living environments with us.
• HDB launched the Pulse of the Heartlands initiative in collaboration with tech companies to develop an ecosystem of applications and services that will be useful to residents. The development of such an ecosystem will leverage the digital capabilities of a new Artificial Intelligence (AI) and data platform, which comprises information on HDB towns such as shops in the neighbourhood. Over time, the platform will be enriched with more datasets as other public agencies and private companies come on board to offer more types of data, such as location and availability of transport and car park facilities. App developers can tap on the platform’s data to build more applications, and as users interact with these applications over time, the data platform will collect more insights on residents’ interests, which could inform future planning and management of community facilities.

 

HDB launched the Pulse of the Heartlands initiative in 2018 to develop an ecosystem of useful applications and services for residents

• HDB also embarked on a social behavioural study called the New Urban Kampung research programme with SUTD in 2017. This in-depth multidisciplinary study combines the fields of behavioural studies, Computational Social Science and Urban Informatics, to predict how the demographics in HDB towns are likely to evolve. It also attempts to forecast residents’ behaviour and responses to initiatives introduced in their living environment so as to help HDB improve their design.

 

Tapping on data from traditional surveys, sensor networks around the estate and through engaging the community, we can better understand residents’ preferences and create new housing solutions in tandem with their evolving needs and aspirations. 

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