• Published Date: 29 Sep 2020


    Dear KEO

    Safe Management Measures at HDB Hub

    Presently all our counters at the HDB Hub are open to customers with prior appointments only. Walk-in customers with no appointments are not allowed entry into the HDB Hub. Salespersons are also not allowed to accompany their clients for their resale appointments. Only the flat sellers and buyers need to attend the completion appointment, to sign the necessary documents. These measures are put in place to ensure the safety of our customers and staff.  

    There have been instances where salespersons tried to enter the HDB Hub without an appointment or insisted on accompanying their clients for their resale completion appointment.

    We would appreciate it if you could remind your salespersons to strictly observe the safe management measures at the HDB Hub.

    Thank you.
    Yours sincerely,

    Harry Yeo
    Deputy Director (Resale Operations)
    Estate Administration & Property Group