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Here is an overview of the resale process.
Buyers are required to register an Intent to Buy via the HDB Resale Portal. Through the portal, buyers will be guided on their buying journey and can track their transaction.
As a salesperson, you should:
You may also wish to refer to the Frequently Asked Questions (FAQs) below when guiding your clients on the HDB resale process.
For optimal results, the following browsers should be used to access the HDB InfoWEB (www.hdb.gov.sg)/ HDB Resale Portal:
Desktop Google Chrome Internet Explorer 11 Mobile Devices (Android) Google Chrome (Apple iOS) Safari
All sellers, buyers and their spouse need to have a Singpass for the resale transaction. The Singpass is required when they login to the HDB Resale Portal for the various processes of selling or buying a flat.
For those who do not have a Singpass or have forgotten their Singpass password, they may apply for a new one or reset it via the Singpass website at www.singpass.gov.sg.
Spouse who are not eligible for a Singpass will have to contact HDB’s Customer Relations Manager to make an appointment to acknowledge the resale documents in person.
Sellers should register their Intent to sell before they start marketing their flat for sale. The Intent to Sell will provide a preliminary assessment of the sellers’ eligibility to sell the flat and receive information about the Ethnic Integration Policy/ Singapore Permanent Resident (EIP/SPR) Quota for their block, status of upgrading, billing of upgrading costs and recent transacted prices of nearby flats.
After registering the Intent to Sell, sellers will have to wait out a 7-day cooling-off period before they can grant buyers an Option to Purchase.
The Enhanced Contra Facility (ECF) is to facilitate the concurrent sale and purchase of resale flats. To make use of the scheme, applicants have to submit their applications for both transactions at the same time. They have to submit their request for the ECF in their flat applications. Both transactions will be completed on the same day.
To be eligible for the ECF: - The applicants must NOT have an outstanding mortgage loan with a bank or financial institution for the flat they are selling. - The applicants are not taking a mortgage loan from a bank or financial institution for the resale flat that they are buying. - The applicants must appoint HDB to act for them in the sale and purchase of both flats.
The Temporary Extension of Stay is to help sellers to transit to their new homes after they sell their flat. The buyers must agree to allow the sellers to stay temporarily in the flat after the transaction is completed. The buyers must make the request when they submit the resale application and pay a non-refundable administrative fee of $20 (inclusive of GST).
To be eligible for the Temporary Extension of Stay : - Sellers must have committed (i.e. exercised Option to Purchase or signed Sale and Purchase Agreement) to buy a residential property (HDB flat or private property) in Singapore that is completed and ready for occupation. - Sellers must not be renting out their flat when the resale application is submitted. Important Notes: (a) The temporary Extension of stay is for a period of up to 3 months only. (b) The sellers and buyers have to negotiate and agree on the rental, if any. (c) The sellers have to inform HDB’s Branch when they vacate the flat. (d) During the period of the Temporary Extension of Stay, the buyers, who is the flat owner, will have to pay the service and conservancy charges (S&CC) and will not be eligible for any rebates. They will also pay the property tax based on the residential tax rate and not the owner-occupier tax rate.
As the completion date given in the acceptance letter is the earliest possible date to complete the transaction, HDB is unable to accede to any request to bring forward the completion date.
Nevertheless, if the sellers and buyers would like to defer the completion, please send a written confirmation signed by both the sellers and buyers agreeing to the new date to us at hdbresale@mailbox.hdb.gov.sg, within a week from the date of the HDB’s acceptance letter.
The inspection will be scheduled 5 working days after the application is accepted. If sellers wish to change the appointment, they would have to contact HDB’s Branch Service Line at 1800-225-5432.
The purpose of the inspection is for HDB to check whether there are any unauthorised renovation works done to the flat. The windows will also be checked to see if they comply with the Building & Construction Authority’s requirements.
If the family member is a Singapore citizen or Singapore permanent resident, he/she can apply for a Singpass via the Singpass website at www.singpass.gov.sg (there is a Singpass service link on the login page of the HDB Resale Portal).
If the family member is a non-resident, he/ she may sign the documents in person at our office. Please contact our Customer Relations Manager to make an appointment.
The sellers or buyers need to make the payment once they have endorsed the resale documents. The payment can be made using credit card (VISA or Mastercard) or NETS QR payment*. Payment must be made before we can approve the resale transaction.
*The mobile apps that support NETS QR payment are NETSPay, DBS PayLah!, DBS digibank, POSB digibank, OCBC Pay Anyone and UOB Mighty.
All buyers who are buying the resale flat under the Fiance/Fiancee scheme must solemnise their marriage within 3 months after the resale completion. This is regardless whether they are applying for the CPF Housing Grant and/or the Proximity Housing Grant.
If their marriage is registered in Singapore, they need not submit a copy of their marriage certificate to HDB.
If their marriage is not registered in Singapore, they would have to submit a copy of their marriage certificate to their HDB Branch.
Buyers have to do the following to prepare for the resale completion: (a) Arrange to inspect the flat to make sure the sellers have vacated the flat before the completion. (b) Buy the fire insurance, if they are taking an HDB housing loan. They can do it online at http://etiqa.com.sg/hdbfire. (c) Pay the balance purchase price of the flat and outstanding fees, if any, in full. They can print a copy of the payment advice from the HDB Resale Portal and use it to make payment (by Cashier’s Order and/ or NETS) at HDB’s Payment Office (HDB Hub Atrium Level 3). They will have to produce the receipt showing the payment of the amount in full before the completion can take place.
Buyers must bring the following when they attend the resale completion:
- Identity card of all buyers. - Spouse’s passport and long term social visit pass/ work permit if the spouse is not a Singapore Citizen nor Singapore Permanent Resident. - Receipt to show that the balance purchase price and outstanding fees, if any, have been paid in full. - The Mortgage Fire Insurance Policy certificate if the buyers are taking an HDB housing loan.
Sellers have to do the following to prepare for the resale completion: - Rectify any unauthorised renovation works in the flat and, if required, arrange for another inspection with the Branch before the resale completion. - Terminate all GIRO arrangements for payments relating to the flat e.g. service and conservancy charges, property tax, Singapore Power, etc. - Pay the service and conservancy (S&CC) charges up to the day of completion and get a confirmation from the Town Council. - Pay the Property tax up to the end of the year. - Vacate the flat and arrange for the buyers to inspect it before the resale completion.
Sellers must bring the followings when they attend the resale completion: - Identity cards of all the sellers. - Original Option to Purchase (Pages 1 to 10). - BCA windows declaration form. - Confirmation for payment of the service and conservancy charges and property tax. - Original duplicate lease of the flat if it has been issued to the sellers. - Full set of the keys to the flat, including the duplicates, if any.
