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After Submitting a Resale Application

After HDB receives the completed resale application from both the flat sellers and buyers, we will prepare the necessary documents for their endorsements. You are required to endorse the documents through the HDB Resale Portal and pay the necessary fees online.  An in-principle approval for resale will be granted once the documents are endorsed, and necessary fees paid. An appointment then will be scheduled for buyers and sellers to attend to complete the resale transaction.


Read on for more details about the procedure.




Acknowledge and Endorse Resale Documents

After you have submitted your resale application, HDB will compute your estimated sale proceeds, the buyers’ financial plan, as well as the relevant forms and undertakings for the sellers and buyers to endorse.

Once these documents are ready, they will be posted on the HDB Resale Portal. Buyers and sellers will be notified via SMS to endorse these documents within 6 days. A reminder SMS will be sent if the documents are not endorsed, and the resale completion date will be postponed, if buyers or sellers fail to endorse the documents within the extended deadline.


Important note:

  • The resale documents must be endorsed individually by all the sellers.

  • You are required to read through the documents before endorsing them. You can check the status of the endorsement process via the HDB Resale Portal.

  • The documents are given in PDF format. You can save a copy for reference.

  • If you have questions on your estimated sale proceeds or the resale documents, you can contact the Customer Relations Manager (CRM) in charge of your application for clarification. The CRM’s details are provided on the HDB Resale Portal.


    Documents for endorsement includes:

  • Sellers’ sale proceeds

  • Acknowledgement for Upgrading Programme, if applicable

  • Spouse Consent for Sale of Flat, if applicable

    • If your spouse is an occupier of the flat, your spouse must agree to vacate the flat when the sale is completed

  • Resale documents for acknowledgement

Pay Resale Fees

After endorsing the resale documents, you will be directed to make payments for legal fees (conveyancing) online.

You can make payment online by using your credit card (Visa/ Mastercard). Alternatively, you can pay by eNets/ NETS within the notice period given by HDB.

Payment Modes for Legal Fees


Credit Card ( Visa/ Mastercard)

  • Resale Portal
  • ‘Step 4’ for Seller / ‘Step 7’ for Buyer


  • Website: / Mobile App: AXS Mobile App
  • Select “Bills-General-HDB-Resale Flats”
  • Payment Limit up to $9,999


  • AXS Kiosks
  • Select “Bills-General-HDB-Resale Flats”
  • Payment Limit up to $9,999

Wait for Approval

HDB will grant an approval for the resale, typically within 2 weeks after the sellers and buyers have endorsed on the documents prepared by the HDB.

HDB will grant an approval for the resale, typically within 2 weeks after the sellers and buyers have endorsed on the documents prepared by the HDB.  Buyers and sellers are advised to respond promptly to prevent any delay or cancellation of the resale application.


Once the resale application is approved, flat sellers and buyers will be notified via SMS and emails.  The approval letter will also be posted on the HDB Resale Portal for buyers and sellers viewing.

Completion of Resale

Following the resale approval, HDB will prepare for the completion of the transaction.

Buyers and sellers are required to attend the resale completion appointment if they have engaged HDB’s solicitors to act for them in the conveyancing of the resale transaction.


Once the completion appointment is scheduled, flat sellers and buyers will be notified via SMS.  The completion letters will also be posted HDB Resale Portal for their viewing.


Find out more information about the Resale Completion appointment.