HDB Hub and Branches will continue to operate by appointment only.
For transactions at HDB Hub relating to new or resale flats, our staff will contact customers on their appointments. For general enquiries on new or resale flats, or HDB housing loan, you may contact us.
Customers who wish to visit HDB Branches will need to book an appointment using the e-appointment system via HDB InfoWEB or Mobile@HDB app.
As the safety and well-being of our staff and customers continue to be of utmost importance, visitors to HDB Hub and Branches will have to abide by the following safe distancing measures:
Our digital and call centre services remain accessible. We seek your understanding and co-operation on adhering to the safe distancing measures put in place at HDB's premises, and to not visit HDB Hub or Branches unless you have an appointment.
For more information on HDB operations after the Circuit Breaker period, please visit our FAQ page below.
For general enquiries relating to your flat and appointments at HDB Branches, please email us using our e-feedback form or contact our Branch Service Line at 1800-225-5432.
Applicants who are applying for rental flats under the Parenthood Provisional Housing Scheme and Public Rental Scheme can submit your applications online.
Counter services at Rental Housing Section at HDB Hub are by appointment only. We will contact customers to schedule appointments for their transactions.
You can also contact us for assistance via our e-feedback form or 1800-225-5432.
Existing appointments (up to May 2020) to sign tenancy agreements, or to collect keys to commercial properties will be deferred until further notice and no new appointments will be scheduled.
Appointments for enquiries will also not be available for booking during this period. You may contact us at plgmail@mailbox.hdb.gov.sg or 1800-866-3073, if you have any enquiries.