SERS Survey

Every 2 years, we conduct a survey with residents who have benefited from the Selective En bloc Redevelopment Scheme (SERS) to find out:

  • If they have comfortably settled into the new replacement flat
  • Their level of satisfaction and support for SERS
  • How SERS has impacted their family and community ties

It is heartening to note that the overall level of support for SERS has been high – ranging from 85% to 90% since our first SERS survey in 2001.

Recent SERS survey findings

Our most recent SERS survey was conducted in 2012, where we connected with households from 5 SERS replacement sites:

  • Bedok Central
  • Dover Crescent
  • Bendemeer Road
  • Upper Boon Keng Road
  • Strathmore Avenue


SERS residents Commonwealth Avenue

“SERS is great. It has given us an unique opportunity to live in a mature estate near our parents-in-law and parents. Not everyone has this opportunity, so we are actually very blessed.”
Mdm Sumanthi D/O R Ramu
Commonwealth Avenue SERS Resident


SERS residents Ang Mo Kio

“SERS is good because you get new flats… The amenities and facilities are also newer.”
Mdm Ong Su Yin
Ang Mo Kio SERS Resident