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<p>The HIP comprises 3 components - Essential Improvements which are necessary for public health and safety, Optional
Improvements, and Enhancement for Active Seniors (EASE) Improvements:</p>
<table>
    <tbody>
        <tr>
            <td><strong>Essential Improvements</strong></td>
            <td><strong>Optional Improvements</strong></td>
            <td><strong>Enhancement for Active Seniors (EASE) Improvements</strong></td>
        </tr>
        <tr>
            <td>
            <ul>
                <li>Repair of spalling concrete and structural cracks</li>
                <li>Replacement of cast iron waste/ soil pipes</li>
                <li>Replacement of cracked or leaked UPVC waste/ soil pipes</li>
                <li>Replacement of existing pipe sockets with new clothes drying rack*</li>
            </ul>
            </td>
            <td>
            <ul>
                <li>Replacement of main door* and grille gate</li>
                <li>Toilet upgrading</li>
                <li>Replacement of refuse chute hopper (where applicable)</li>
            </ul>
            </td>
            <td>
            <ul>
                <li>Slip-resistant treatment to floor tiles in toilets/ bathrooms</li>
                <li>Installation of grab bars</li>
                <li>Installation of ramps in flat and at main entrance subject to technical feasibility</li>
                <li>Installation of handrail at flat entrance with step(s)</li>
                <li>Widening of toilet/ bathroom entrance</li>
                <li>Lowering of toilet/ bathroom entrance kerb</li>
                <li>Installation of wall-mounted foldable shower seat</li>
                <li>Installation of home fire alarm device</li>
                <li>Installation of bidet spray</li>
                <li>Changing of existing small lighting switch to rocker switch</li>
            </ul>
            </td>
        </tr>
    </tbody>
</table>
<p><em>*More information about these improvements can be found below.</em></p>


<p><span>
<strong>Clothes drying rack</strong><br />
HDB will determine the type of clothes drying rack for your flat based on the building&rsquo;s technical design
and structure, the flat&rsquo;s configuration and features, and other site conditions. As a result, there may be
different types of drying racks within your neighbourhood.</span></p>
<p><span>Under HIP, we will only provide a new clothes drying rack to replace existing pipe sockets in a flat. If there
are no existing pipe sockets, a clothes drying rack will not be provided.</span></p>
<p><span>
<strong>Main door</strong><br />
The type of main door to be offered, i.e. fire-rated or non-fire-rated, will depend on the requirements from
SCDF.</span></p>

Scope of HIP Works

<p><span>Payment is required only after all the upgrading works
        have<span> </span>been<span>
        </span>completed.<span> We will send you an invoice for your share of the
        </span>upgrading<span> </span>costs.</span></p>
<p><span>Singapore Citizen households do
        not need to pay for the Essential Improvements, as these will be fully paid for by the Government. These
        households will only need to pay for the Optional and EASE improvement items chosen</span><span>.</span></p>

Cost of HIP and EASE

<p>Upgrading works for the first block in your precinct are expected to commence in 3Q 2026, about 4 months after the successful poll. To help you prepare for the upgrading works, here is the tentative schedule for your precinct:</p>
<table style="border:1px solid #adb5bd;">
    <tbody>
        <tr style="background-color: #ffffff;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;"><span>Block</span></td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;"><span>Tentative Start Date*</span></td>
        </tr>
        <tr style="background-color: #f8f9fa;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">830</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">3Q2026</td>
        </tr>
        <tr style="background-color: #ffffff;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">831</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">3Q2026</td>
        </tr>
        <tr style="background-color: #f8f9fa;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">832</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">3Q2026</td>
        </tr>
        <tr style="background-color: #ffffff;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">835</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">4Q2026</td>
        </tr>
        <tr style="background-color: #f8f9fa;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">833</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">4Q2026</td>
        </tr>
        <tr style="background-color: #ffffff;">
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">834</td>
            <td style="border:1px solid #dee2e6;color: #212529;    text-align: left;">4Q2026</td>
        </tr>
    </tbody>
</table>
<p style="color: #212529;"><span><em>*The schedule may change according to the site conditions.</em></span></p>
<p style="color: #212529;"><span>We will notify you in writing twice&nbsp;&mdash; 1 month before works commence, and 2 weeks before works commence. We will also call you 3 days before the upgrading works in your flat commence.</span></p>

Schedule of HIP works for your precinct

<p>Before the upgrading works commence, the HIP project team will contact you to carry out
    a condition survey to:</p>
<ul>
    <li>Record your flat&rsquo;s existing conditions.</li>
    <li>Check and remove loose spalling concrete and mark out the spalled areas for repair. To minimise inconvenience,
        repairs will be done alongside other improvement works.</li>
    <li>Check for existing toilet ceiling leaks. The consultant will investigate, confirm the source of the leak, and
        advise you accordingly.</li>
    <li>Advise you on the number and locations of grab bars and ramps to be installed in your flat and take wrist height
        measurements for the grab bar installation.</li>
    <li>Check if your existing water heater&rsquo;s wiring complies with the regulations. We will inform you if the
        rewiring of your heater is required as part of the reinstatement works under the toilet upgrading. If you choose
        not to rewire the circuitry, your existing water heater, its piping, and electrical circuit in the toilet will
        not be reinstated after the toilet upgrading. If you opted out of toilet upgrading and the wiring does not
        comply with the regulations, we will advise you to opt in for the rewiring for your existing heater at a
        subsidised cost.</li>
    <li>Check the fire requirements for your flat&rsquo;s main entrance and confirm the type of main door offered.</li>
</ul>
<p>If you opt out of toilet upgrading, the HIP project team will contact you to arrange for a water test for your
    toilets before works commence:</p>
<ul>
    <li>This test is to ensure there are no leaks to the flat below. Your toilet does not need to be upgraded if it
        passes the water test. However, if there is an existing leak or a leak is detected during the test, you will
        have to opt in for toilet upgrading.</li>
    <li>If you do not proceed with our water test or the toilet upgrading after a failed water test, you will be fully
        responsible for any ceiling leaks to the lower floor flat for 6 years. After this period, you and the lower flat
        owner(s) will be jointly responsible for any ceiling leaks, as per the Lease Agreement. </li>
</ul>
<p>Additional points to note:</p>
<ul>
    <li>We will need to remove your kitchen cabinet if it obstructs the soil/ waste discharge pipes that need to be
        replaced. You have to reinstate your kitchen cabinet at your own cost as it is not part of the upgrading works.
    </li>
    <li>To reinstate your kitchen cabinet or take up other related works outside the scope of HIP works, you may engage
        your own contractor or work out a private arrangement with the HIP contractor. This ensures that the HIP works
        in your flat are completed within 10 working days.</li>
    <li>If you are working out a private arrangement with the HIP contractor, agree on the scope and cost of such works
        with the HIP contractor in writing at the HIP Information Centre before works commence. </li>
    <li>Contractors and their workers are not allowed to solicit works directly from residents. Please report any such
        incidents to the HIP Information Centre. </li>
</ul>

Preparing for your flat’s HIP works

<p><span>The HIP works will take
about 18 months to complete after the announcement of the successful poll. A HDB Project Director will lead and
manage the HIP project team </span><span>comprising a main contractor and
consultants:</span></p>
<table>
    <tbody>
        <tr>
            <td><strong>Main Contractor</strong></td>
            <td>Kian Hiap Construction Pte Ltd</td>
        </tr>
        <tr>
            <td><strong>Consultants</strong></td>
            <td>
            <p>Architect - Architects SG LLP (Lead consultant)</p>
            <p>Civil &amp; Structural - KP Chai Engineering &amp; Management
            Consultants</p>
            <p>Mechanical &amp; Electrical - GIMS &amp; Associates
            Pte Ltd</p>
            </td>
        </tr>
    </tbody>
</table>
<table>
    <tbody>
    </tbody>
</table>
<p><span>For assistance or clarification, contact the HIP project team via email at <a href="mailto:g33a.hougangcentral@kianhiap.com.sg">g33a.hougangcentral@kianhiap.com.sg</a>, </span>call
our toll-free hotline 1800-214-6843,<span> or visit the HIP Information
Centre:</span></p>
<table>
    <tbody>
        <tr>
            <td><strong>Location</strong></td>
            <td>Block 833 Hougang Central (void deck)</td>
        </tr>
        <tr>
            <td><strong>Working Hours</strong></td>
            <td>Mondays to Saturdays, 8:00am to 6:00pm (except Sundays and public holidays)
            </td>
        </tr>
    </tbody>
</table>
<table>
    <tbody>
    </tbody>
</table>
 
<p>We will respond to enquiries within 3 to 5 working days.</p>

Home Improvement Programme at Blocks 830 to 835 Hougang Central