Since the soft launch of the Resale Flat Listing (RFL) service on 13 May 2024, over 600 resale flats¹ have been listed for sale on the HDB Flat Portal. The RFL service on the HDB Flat Portal has been officially launched today, on 30 May 2024. Prospective HDB flat buyers and their appointed property agents can now browse the resale flat listings and carry out transactions directly with the flat sellers or the sellers’ appointed property agents. Flat sellers can continue to list and market their flats on their own or appoint a property agent to manage their flat listing on their behalf. Property agents can use the personalised dashboard to manage their clients' activities, and this helps them focus on providing value-added services for their clients, such as budgeting and guidance on next steps.

2 The RFL service has an automatic built-in feature where sellers will be prompted if their listing price exceeds the highest transacted price of nearby units of the same flat type in the past 6 months by 10% or more. Sellers can therefore make a more informed decision on the listed price for their unit, which also makes for a more sustainable property market in the long run. HDB reserves the right to remove listings which have unrealistic pricing or contain misleading information from our portal.

3 The RFL service aims to create a transparent, reliable and trusted marketplace for HDB resale flats for sellers, buyers and property agents. Flat sellers must have a valid Intent to Sell before they can list their flat, and each seller can only post one flat listing to ensure that there is no duplicative listing for the same flat. Prospective flat buyers must have a valid HDB Flat Eligibility letter before they can obtain the sellers’ contact details and/or schedule viewing appointments through the HDB Flat Portal. Together with the authenticated access to the HDB Flat Portal via Singpass for all users, the RFL service also seeks to create a more secure and conducive marketplace for sellers and buyers of HDB flats to transact, with or without the facilitation of property agents.

4 Prospective buyers are advised to plan their budget carefully, considering their income, renovation needs and mortgage financing ability, and exercise financial prudence in their flat purchase to avoid overstretching themselves.

5 Step-by-step instructional guides and videos on how to use the RFL service are available for interested flat buyers and sellers:

For flat buyers: Online guide, instructional video.
For flat sellers: Online guide, instructional video.

They may also refer to the FAQs on the HDB Flat Portal or visit the HDB InfoWEB for more information. Those who require further assistance may contact the HDB Sales/Resale Customer Service Line at 1800-866-3066 or approach the physical helpdesk at HDB Hub².

Annex A - Streamlining and Simplifying the Flat Buying Process

¹HDB first introduced the RFL service in a soft launch on 13 May 2024, to provide early access to eligible flat sellers with a valid Intent to Sell and their appointed property agents to list their flats. With the official launch of the RFL service, flat buyers and sellers can now buy and sell resale flats.

²The physical helpdesk will be available during the initial period of the launch of the RFL service.

Official Launch of Resale Flat Listing Service on HDB Flat Portal