Q1. If I am late or miss my flat booking appointment, can I still book a flat?

A1 If you are late or miss your flat booking appointment, you may still be able to book a flat provided the flat booking exercise for the estate and flat type you have applied for is still on-going. Please visit the HDB Hub at 12pm or 4pm (Monday to Friday) and register at our e-Kiosk. Whether you can book a flat will depend on the availability of flats and ethnic quota at that point in time.

Q2. I have changed my mind after I have confirmed that I will not be attending the appointment. Can I still book a flat since there are still units available?

A2 No. When you notify us that you will not attend the appointment, HDB will cancel your flat application. Depending on your household type:

First-timer families will lose your first-timer benefits for 1 year

Other applicants (e.g. second-timers, singles) cannot apply in future sales exercises for 1 year

We will also cancel all your other flat applications without further notice.

Attend Flat Booking Appointment