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Residential

Renew or Terminate Licence

Your Licence for Home Office Scheme is valid for 5 years. Please follow these instructions to renew or terminate it.

Renewal

Before your licence expires, HDB will send you a renewal notification. To continue operating your home office, you will need to renew your application via LicenceOne. Please prepare the following:

  • SingPass
  • Credit card (Visa or MasterCard) for payment
Upon submission and payment, please print the approval letter available in the “Correspondence” tab for reference.

Termination and/or non-renewal

If you intend to terminate your Licence for Home Office Scheme, or if the licence is not renewed, you must:

Alternatively, you can email us at hdbops@mailbox.hdb.gov.sg.

LICENCEONE Helpdesk

If you need assistance to complete the online application, please contact the LicenceOne Helpdesk at 6774-1430. 

The operating hours of the LicenceOne Helpdesk are as follows:
Monday to Friday: 8:00am to 8:00pm
Saturday: 8:00am to 2:00pm
Excluding Sunday and Public Holidays

Alternatively, you can send an email to licences-helpdesk@crimsonlogic.com.