You can terminate your season parking if you do not need it anymore, and we will refund you the unexpired season parking charges. Requests for a refund must be made prior to the termination, and we will not backdate refunds.
How to apply
You can request to terminate your season parking using one of the following methods.
You can also submit your request via our mobile application. Download it from:
Effective date of refund
The amount of season parking charges to be refunded will be calculated from the day after the request to terminate season parking was made. If you are terminating your season parking on the 1st of the month, the refund will be computed from the 2nd till the expiry date of the season parking.
First-time purchasers can apply season parking for the current month with full rate or buy a longer-term season parking with pro-rated charge for the current month plus following month(s). As season parking is for long-term use and sold on a calendar month basis, termination of the pro-rated season parking (i.e. current month and subsequent month) is not allowed.
For example, if you have purchased season parking from 13th Mar to 31st May, you would not be allowed to terminate and request for a refund of your season parking charges from 13th Mar to 30th Apr. You could however, apply to terminate your season parking on 30th Apr for your unused season parking charges from 1st May to 31st May.
Mode of refund
We will refund the unused portion of your season parking directly to your bank account within 2 weeks.