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Contractors must be listed in the DRC before they can carry out renovations in HDB flats.
Contractors listed in the DRC are required to abide by our terms and ensure that your work:
You may receive demerit points if you do not adhere to the renovation and administrative rules. The DPS is a transparent system, which helps to remind contractors to self-regulate and maintain good performance.
Infringements will result in various penalties, including demerit points, penalty fees, suspension or disqualification. You will be delisted from the DRC if you receive a total of at least 24 demerit points within 24 months.
The engagement of a contractor listed in the DRC is a private arrangement between you and the flat owner. If there are any disputes on matters such as pricing, work schedule, and type and quality of the renovation works, both parties will have to resolve the matter themselves.
If the matter cannot be resolved amicably, you can seek assistance through CASE, Singapore Mediation Centre, the Small Claims Tribunals, or through court proceedings.