• Published Date: 20 Jul 2015

           To ensure that customers who visit the HDB Hub at Lorong 6 Toa Payoh for services and transactions will continue to have a pleasant experience, HDB will be renovating the frontline areas at the first storey of the HDB Hub Atrium.


    2      The counters at the first storey will be temporarily closed from 27 July 2015 (Monday) to early 2016, to facilitate the renovation works. Service to the public will continue during the interim period, at the following temporary frontline areas set up in HDB Hub, starting from 27 July 2015:


    Frontline Areas at 1st Storey, Atrium

    HDB Services Provided

    Relocated to

    • Sales Office
    • Book new HDB flat
    • Sign Agreement for Lease
    • Collect keys to new HDB flat
    HDB Hub Biz 3
    Blk 490 Lorong 6 Toa Payoh 
    Singapore 310490
    • Loans Office
    • Enquire about application for HDB Loan Eligibility (HLE) Letter
    • General Enquiry
    • Enquire about buying and/or selling an HDB flat
    • Display of precinct models and fixtures/fittings for new flat
    • View models of Build-To-Order projects
    • View sample materials for Optional Component Scheme
    • e-Lobby
    • Apply for e-Alert service
    • Apply for HLE letter
    • Browse sales brochures
    • Submit online sales, resale or valuation application
    2nd Storey, Atrium, HDB Hub
    • Scan@HDB
    • Scan and submit documents to HDB
    • Collection of Title Deeds
    • Collect title deeds
    3rd Storey, Atrium, HDB Hub


    3      Directional signages will be prominently displayed within HDB Hub to guide the public. New flat buyers with appointments will also be informed of the relocation via HDB's letters.


    4      Customers with enquiries about the relocation of the frontline services can call 1800-866 3066 (Sales/ Resale Customer Service Line) or visit the HDB InfoWEB ( http://www.hdb.gov.sg).