Enhancement for Active Seniors (EASE)
EASE works will not resume for the time-being. HDB is working with BCA and our contractors to assess when and how works can resume in a safe and calibrated manner.
You may continue to submit your EASE application online. We will contact you to make an appointment once we have resumed operations.
The EASE programme is part of the Home Improvement Programme (HIP), offered from July 2012. It is also offered separately under EASE (Direct Application). Improvement items installed in your flat through EASE can make it more elderly-friendly, and improve mobility and comfort for elderly residents.
Read on for more details on the benefits of EASE, the eligibility criterion, and the application procedure.
EASE (Direct Application)
If you wish to get your flat improvements earlier without having to wait for the Home Improvement Programme (HIP), or if your block does not qualify for HIP, you can choose to apply under EASE (Direct Application).
EASE (Direct Application) was rolled out to all towns in March 2013. As of 1 August 2014, the age criterion has been lowered to allow more seniors to benefit. The EASE package has also been expanded to cover the improvement items to the second toilet.
From 5 Dec 2018, the EASE package will include the portable ramp and customised ramp for wheelchair-bound seniors living in flats with multi-step main entrances.
HDB is also offering the wheelchair lifter under a separate pilot scheme. Visit www.hdb.gov.sg/wheelchair-lifter for more details on the separate pilot scheme.
Submit your application
You may submit your application through:
- EASE (Direct Application) e-Service (available in 4 official languages) at www.hdb.gov.sg/EASE-Application-eservice; or
You are required to submit a Functional Assessment Report (PDF, 407KB) if you are a Singapore Citizen flat owner with at least one member in the household aged between 60 and 64 years who requires assistance for one or more of the Activities of Daily Living (ADL).
The Functional Assessment Report for the elderly aged between 60 and 64 years old must be endorsed by a qualified assessor such as a Singapore Medical Council fully registered doctor, and must be submitted together with your application form.
Upon receipt of the application and the relevant documents (if required), the HDB Branch managing your estate will reply to you within 7 working days. HDB staff and/ or HDB appointed term contractor will contact you to arrange for a pre-condition survey/ installation date. You may expect the process from applying for EASE (Direct Application) to having the improvement items installed in your flat to be completed within a month.
If you have questions concerning EASE (Direct Application), you can call our Branch Service Line at 1800-225-5432 from 8:00am to 5:00pm on weekdays (excluding Public Holidays).
You may also refer to the EASE leaflet (PDF, 1,045KB) which contains important information that you need to know for direct application for EASE.
Video clips on direct application for EASE are also available for your viewing.