Directory of Renovation Contractors (DRC)

Contractors must be listed in the DRC before they can carry out renovations in HDB flats.

Contractors listed in the DRC are required to abide by our terms and ensure that your work:

  • Does not cause damage to HDB’s property
  • Is conducted safely
  • Does not cause any nuisance to neighbouring units

Demerit Points System (DPS)

You may receive demerit points if you do not adhere to the renovation and administrative rules. The DPS is a transparent system, which helps to remind contractors to self-regulate and maintain good performance.

Infringements

Infringements will result in various penalties, including demerit points, penalty fees, suspension or disqualification. You will be delisted from the DRC if you receive a total of at least 24 demerit points within 24 months.

Situation  Penalty
24 demerit points in a 24-month period
  • 1-year suspension
More than 24 demerit points in a 24-month period
  • 1-year suspension
  • Excess demerit points are carried over to the next registration period
Major infringement
  • Disqualification from the DRC
  • Applies regardless of demerit points

Examples

Severity of infringement Penalty
Minor infringement
  • $500 to $2,000 fine
  • 3 to 12 demerit points
Major infringement
  • $3,000 to $5,000 fine
  • 3 to 5-year disqualification in serious cases

Managing disputes

The engagement of a contractor listed in the DRC is a private arrangement between you and the flat owner. If there are any disputes on matters such as pricing, work schedule, and type and quality of the renovation works, both parties will have to resolve the matter themselves.

If the matter cannot be resolved amicably, you can seek assistance through CASE, Singapore Mediation Centre, the Small Claims Tribunals, or through court proceedings.