About Estate Agent Toolkit
 

Estate Agent Toolkit is an e-Service to facilitate the submission of resale application and valuation request.

All licensed estate agents can sign up for the Estate Agent Toolkit.

Salespersons from estate agents that have signed up for the Estate Agent Toolkit may submit resale application or valuation request on behalf of their clients (buyers or sellers) via the Estate Agent Toolkit or the e-Resale System.

The Estate Agent Toolkit is available 24 hours daily.

FAQs on Estate Agent Toolkit mode of Submission

Who can use the Estate Agent Toolkit?

All licensed estate agents can sign up for the Estate Agent Toolkit. Salespersons from licensed estate agents that have signed up for the Estate Agent Toolkit can submit the resale applications to the HDB on behalf of their clients (buyers or sellers) through the system.

How will the buyer and seller be notified of the First Appointment Date?

The HDB will send letters (that is, the First Appointment letters) to notify both the buyers and the sellers of the First Appointment Date.

The salesperson who has submitted the resale application on behalf of the buyers or sellers can also check the First Appointment Date via the Estate Agent Toolkit.

Do buyers and sellers have to send required documents (photocopies) to HDB before the First Appointment?

For buyers' resale application portion, the serial number of the completed Resale Checklist will have to be provided.

For sellers' resale application portion, the serial number of the completed Resale Checklist will have to be provided.

All other supporting documents (such as NRIC, marriage certificate etc) can be submitted during the Resale First Appointment. In some instances, the HDB may request the documents before the Resale First Appointment. This usually applies to cases where the buyers are applying for the Additional Housing Grant etc.

Is the Option to Purchase required to be submitted to HDB?

Yes. The HDB prescribed Option to Purchase entered into between the buyer and the seller of the resale flat, has to be submitted to the HDB during the First Appointment.

If the buyer or seller wishes to change the First Appointment, how do they go about doing it?

Salespersons from licensed estate agents who submit the resale application via the Estate Agent Toolkit can change the First Appointment online. However, before they do so, the salesperson must get the mutual written consent from both the buyer and the seller. The salesperson is allowed to make two changes via the Estate Agent Toolkit. For any third or subsequent changes, both buyers and sellers have to make a request in writing to the Resale Operations Section.

Salespersons from estate agents that have signed up for the Estate Agent Toolkit may change the First Appointment Date on behalf of their buyers or sellers via the Estate Agent Toolkit. The First Appointment Date can only be changed after the buyers and sellers have received the First Appointment Letter from the HDB.


Last Updated on 19 Feb 2014