All licensed estate agents can subscribe to the HDB-ResaleNet System.
Salespersons from estate agents that have subscribed to the ResaleNet system have to do the submission of
resale application or valuation request on behalf of their clients (
the ResaleNet system.
The resale applications and valuation requests can be submitted via
the HDB-ResaleNet System at
any time. A t
echnical helpdesk service is available 24 hours daily.
Who can use the HDB ResaleNet System?
All licensed estate agents can subscribe to the HDB-ResaleNET System.
Salespersons from licensed estate agents that have
to HDB-ResaleNet system can submit the resale applications to the
HDB on behalf of their clients (buyers or
sellers) through the system.
How will the buyer and seller be notified of the First Appointment Date?
HDB will send letters (that is, the First Appointment letters) to notify
buyers and the
sellers of the First Appointment Date.
The salesperson who has submitted the resale application
on behalf of the buyers or
sellers can also check the First Appointment Date
via the HDB-
Do buyers and sellers have to send required documents (photocopies) to HDB before the First Appointment?
For buyers' resale application portion
, a scanned copy of the completed Resale Checklist has to be submitted together with the application.
For sellers' resale application portion
, the serial number of the completed Resale Checklist will have to be provided.
All other supporting documents (such as
NRIC, marriage certificate etc) can be submitted during the Resale First Appointment. In some instances, the
HDB may request the documents before
the Resale First Appointment. This usually applies to
cases where the
buyers are applying for the Additional Housing Grant etc.
Is the Option to Purchase required to be submitted to HDB?
he HDB prescribed Option to Purchase entered into between the
buyer and the
seller of the resale flat, has to be submitted to the
HDB during the First Appointment.
If the buyer or seller wishes to change the First Appointment, how do they go about doing it?
Salespersons from licensed estate agents who submit the resale application via ResaleNet can change the First Appointment online.
However, before they do so, the salesperson must get the mutual written consent from both the
buyer and the
salesperson is allowed to make two
changes via ResaleNet. For any third
or subsequent changes
, both buyers and sellers have to make a
request in writing to the Resale Operations Section.
Salespersons from estate agents that have subscribed to the ResaleNet system may change the First Appointment Date on behalf of their buyers or
sellers via the ResaleNet system. The First Appointment Date can only be changed after the buyers and sellers have received the First Appointment Letter from the