Living in HDB Flats
 
Maintenance Related Requests – Inside the Flat

For urgent requests that require immediate attention such as total/partial wall collapse, severe column cracks. etc, you can
  • Call our Branch Office Service Line at 1800-225-5432 (8.00am to 5.00pm on Weekdays).
  • Call our Emergency Services Providers (after office hours).
ConstituencyEmergency Service Provider
(after office hours)
  • Bukit Panjang SMC
  • Choa Chu Kang GRC
  • East Coast GRC
  • Holland-Bukit Timah GRC
  • Hong Kah North SMC
  • Joo Chiat SMC
  • Jurong GRC
  • Marine Parade GRC
  • Mountbatten SMC
  • Nee Soon GRC
  • Pasir Ris-Punggol GRC
  • Pioneer SMC
  • Punggol East SMC
  • Sembawang GRC
  • Tampines GRC
  • West Coast GRC
  • Yuhua SMC
EM Services Pte Ltd

24-hour hotline
1800-275-5555
  • Aljunied GRC
  • Ang Mo Kio GRC
  • Bishan-Toa Payoh GRC
  • Hougang SMC
  • Moulmein-Kallang GRC
  • Potong Pasir SMC
  • Radin Mas SMC
  • Sengkang West SMC
  • Tanjong Pagar GRC
  • Whampoa SMC
UGL Services Esmaco Operations Pte Ltd

24-hour hotline
1800-241-7711

Maintenance Related Requests – Outside the Flat

For management and maintenance of the common areas outside your flat such as corridor lighting defects, staircase, void decks etc, you can
  • Call the Town Council managing your flat (during office hours).
  • Call its Emergency Services Provider (after office hours).
Town CouncilTelephone No.
(during office hours)
EmailEmergency Service Provider (after office hours)
Ang Mo Kio6453-0511 feedback@amktc.org.sgUGL Services Esmaco Operations Pte Ltd

24-hour hotline
1800-241-7711
Bishan-Toa Payoh6259-6700 prm@btptc.org.sg
Moulmein-Kallang1800-298-9603feedback@mktc.org.sg
Potong Pasir6284-5000 potpastc@singnet.com.sg
Tanjong Pagar1800-272-6415 feedback@tptc.org.sg
East Coast6444-9549 ectcnet@ectc.org.sgEM Services Pte Ltd

24-hour hotline
1800-275-5555
Marine Parade6241-6044internet@mptc.org.sg
Pasir Ris - Punggol
(Pasir Ris Office)
6585-4938pasirris@prpg-tc.org.sg
Pasir Ris - Punggol
(Rivervale Crescent Office)
6585-4938sengkang@prpg-tc.org.sg
Tampines6781-2222 feedback@ttc.org.sg
Chua Chu Kang6764-3295 info@ccktc.org.sg
Holland - Bukit Panjang6766-9100mailbox@hbptc.org.sg
Jurong6561-2222 enquiry@jrtc.org.sg
Sembawang6368-3100 feedback@sbtc.org.sg
Nee Soon6758-0129 feedback@nstc.org.sg
West Coast
(Clementi Office)
1800-776-0271 wctccl@wctc.org.sg
West Coast
(Boon Lay Office)
1800-896-4890 wctcbl@wctc.org.sg
Aljunied-Hougang-Punggol East6744-1033 feedback@ahpetc.sgFM Solutions & Services Pte Ltd

24-hour hotline
6385-8888


Car Park Matters

Enquiries About:
Telephone:
Fax Service
Email:
Address:
Parking offences 1800-2255432
(Weekdays:
8.00am to 5.00pm)
6854-3491 hdbcarparks@mailbox.hdb.gov.sgHDB Hub
480 Lorong 6
Toa Payoh
West Wing 3rd Storey
Singapore 310480

Weekdays:
8.00am - 5.00pm

Saturdays:
8.00am - 1.00pm
Prosecution
(Car park court summons and warrant of arrest cases)
1800-2255432
(Weekdays:
8.00am - 5.00pm)
6854-3491
Season Parking GIRO
(Payment of season parking tickets through GIRO)
1800-2255432
(Weekdays:
8.00am - 5.00pm)
6854-3491
Car Park Enforcement

(Reporting cases of parking problems in the HDB car parks such as obstruction caused by illegal parking)
1800-2721409
(24 hours everyday)

98520397
(MMS)

Caller will bear the MMS charges.
6354-6588


Selective En Bloc Redevelopment Scheme (SERS)

Enquires About:
Telephone:
Fax Service
Email:
Address:
Rehousing Benefits
Financial Package for replacement flats and related procedures
1800-8663070

(Weekdays:
8.00am - 5.00pm)
6854-3595 hdbsers@mailbox.hdb.gov.sgHDB Hub
480 Lorong 6
Toa Payoh
Atrium 2nd Storey
Singapore 310480

Weekdays:
8.00am - 5.00pm

Saturdays:
8.00am - 1.00pm


Feedback On Town Council Management Report (TCMR) Framework

Members of the public can call 1800-866 3078 (local toll-free) to seek further clarifications on the TCMR framework. The hotline is available from Mondays to Fridays, 8.30am to 5.00pm. You may also email us at tcmr_feedback@mailbox.hdb.gov.sg. Read more about the TCMR Framework.


Last Updated on 10 Oct 2014