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Car Parks

Application Procedure

For car cleaning services

Take note of the following criteria if you would like to operate a car cleaning service in HDB car parks.

Eligibility criteria

Individuals and companies who would like to provide car cleaning services in our car park must be:

  • A Singapore Citizen or Permanent Resident who is at least 18 years old
  • A company that is incorporated in Singapore and is in the business of providing car cleaning services

Licence and fees payable

The car cleaner’s licence issued is valid for 1 year and renewable on an annual basis. You need to pay the following charges (not subjected to GST):

  • Annual licence fee of $60
  • One-time application fee of $5
  • Car cleaner's identification tag of $2 per tag

Upon approval, you can provide car cleaning services at all the car parks under our management.

Application

Individuals and companies who would like to provide car cleaning services in our car parks may submit an application at any of our Branches. Take a look at the sample application form and the following terms and conditions before applying.

The licence fee may differ for the following car parks managed under our Properties & Land Group. Please approach the respective managing agents for more information.

  • Elias Mall (Blk 623/624A/625 Elias Rd)
  • Loyang Point (Blk 258/259 Pasir Ris St 21)
  • Pasir Ris West Plaza (Blk 734/735 Pasir Ris St 72)
  • Tampines Central Community Complex (Blk 866A Tampines St 83)
  • Woodlands Mart (Blk 768 Woodlands Ave 6)
  • Greenridge Shopping Centre (Blk 524A Jelapang Rd)
  • Rivervale Plaza (Blk 118 Rivervale Dr)
  • Dawson Place (Blk 57 Dawson Rd)
  • Woodlands North Plaza (Blk 883/883A Woodlands St 82)
  • Fajar Shopping Centre (Blk 445/446/446A Fajar Rd)
  • Taman Jurong Shopping Centre (Blk 399 Yung Sheng Rd)
  • 888 Plaza (Blk 888/88A Woodlands Dr 50)
  • Sunshine Place (Blk 475 Choa Chu Kang Ave 3)
  • Vista Point (Blk 548 Woodlands Dr 44)
  • Gek Poh Shopping Centre (Blk 762/762A/763 Jurong West St 75)
  • Limbang Shopping Centre (Blk 532/533/533A Choa Chu Kang St 51)

Terms and Conditions

These are the terms and conditions for the provision of car cleaning services in our housing estates’ car parks.

  1. No person can provide car cleaning services (“Services") at any of our car parks ("Car Parks") unless he has a valid car cleaning licence issued by us ("Licence").
  2. The applicant must be either a Singapore Citizen or Permanent Resident who is at least 18 years old, or a company that is incorporated in Singapore and is in the business of providing vehicle cleaning or related services.
  3. The successful applicant ("Licensee") will be issued a Licence after he has paid the annual licence fee of $60 and signed the Licence Agreement. We reserve the right to adjust the licence fee. The revised licence fee will be payable with effect from the date stated in our notice of revision.
  4. An application fee of $5 is payable at the time of application.
  5. The Licensee has to pay $2 to us for each car cleaner's tag. The Licensee (if a company) is not allowed to issue any car cleaner's tag to its employees or cleaners without our prior written approval that may be given with certain conditions. The replacement fee for a defaced car cleaner's tag is $5 and that for a lost car cleaner's tag is $10.
  6. Applications that contain false or incomplete information will be rejected. If the Licence has been issued, it will automatically be revoked.
  7. The Licensee must ensure that the car cleaner's tag is displayed whenever the Licensee or its cleaner is providing the Services in the Car Parks.
  8. The Licence and car cleaner's tag are not transferable. If the car cleaner's tag is issued by a Licensee (being a company) under Clause 5, the Licensee must ensure that the car cleaner's tag is only issued to Singapore Citizens or Permanent Residents who are at least 16 years of age and who have been properly briefed on all requirements and procedures for providing the Services.
  9. Subject to the HDB Branch’s approval, the Licensee can, in his absence, nominate another licensed car cleaner to take over his duty after the surrender of his car cleaner's tag to the Branch and the payment of the licence fee.
  10. The Licensee must not use the vehicle wash bays within the multi-storey Car Parks to provide the Services, except for disposing any waste water.
  11. Where vehicle wash bays are not available within the multi-storey Car Parks, the Licensee must retain any water/ waste water in the pail and ensure proper disposal.
  12. In providing the Services in the multi-storey Car Parks, the Licensee must not use any cleaning or chemical agent, and/ or car polish that is corrosive.
  13. The Licensee must not use any form of machinery in providing the Services.
  14. The Licensee must not reserve any parking lot in providing the Services.
  15. The Licensee must make arrangements for his own water supply and ensure that there is no pollution in the Car Parks.
  16. The Licensee must not divert or pilfer water from any water sources/ taps within the Car Parks or any common area.
  17. The Licensee must ensure that the areas where the Services are provided are kept dry and clean at all times.
  18. The Licensee must not provide any other services or carry out any other activities in or around the Car Parks.
  19. The Licensee must not place or store any materials, goods, objects, or anything whatsoever in or around the Car Parks.
  20. The Licensee must not place or permit to be placed, displayed, fixed, or hung any article, object, or thing within or outside the Car Parks without our prior written approval and that of the Building & Construction Authority’s (Advertisement Licensing).
  21. The Licensee must not use any structure, building, or item within or outside the Car Parks for any purpose whatsoever without our prior written consent.
  22. The Licensee must ensure that no obstruction, inconvenience, or nuisance is caused to other Car Park users or members of the public in any way.
  23. Where required, the Licensee must obtain the necessary clearance from the Town Council and other relevant authorities before providing the Services.
  24. The Licensee must not lift up the wipers of vans, minibus etc. after the vehicles have been cleaned as the wipers will protrude and may pose danger to pedestrians.
  25. The Licence can be terminated by either party by giving up to 7 days' written notice to the other party. We will not be under any obligation to refund any licence fee paid in advance by the Licensee. The Licensee must however be required to pay to us the full licence fee for the existing month in which the notice is given, if payment has not already been made.
  26. We reserve the right to modify or add to any of the Licence’s terms.
  27. We reserve the right to revoke the Licence without assigning any reason and will not be liable for any loss and expenses incurred by the Licensee.
  28. "Car Parks" referred to herein do not include any car parks managed and operated by private operators.

For accepted commercial activities

If you would like to conduct other commercial activities in HDB car parks, you need to submit a business proposal. Take note of the eligibility criteria, licence and fees payable, as well as when you can start your services. 

Business proposal

Please submit a business proposal for acceptable business activities to the car park mailbox or any of our Branches or Service Centres. Your business proposal should include, but not be limited to, the following information:

  • Proposed services and method of conducting or operating the business
  • Operating days and/ or hours for the proposed services
  • Proposed location of the car park
  • Deck number if the car park is multi-storey
  • Car park area
  • Number of parking lots required and their designated numbers

Eligibility criteria

The applicant must be a company incorporated in Singapore and preferably in the business of providing the related service.

Licence and fees payable

The licence issued will be valid for up to a maximum of 3 years. On expiry, the licence may be renewed. Renewal is subject to the terms and conditions that we may impose, including a revision of the licence fee.

We will inform you of the full terms and conditions, and charges payable when we have approved the application.

Commencement of services

You can start services at the car park only after you have obtained the required approvals from other relevant authorities. These include planning permission from the Urban Redevelopment Authority and the Land Transport Authority for providing the services. You also have to make payment for the first month's licence fees, deposit, and any other related charges.